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The role of hope and pride in organizational citizenship behavior and job performance

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TitleInfo
Title
The role of hope and pride in organizational citizenship behavior and job performance
Name (type = personal)
NamePart (type = family)
Floman
NamePart (type = given)
James Lyman
NamePart (type = date)
1984-
DisplayForm
James Floman
Role
RoleTerm (authority = RULIB)
author
Name (type = personal)
NamePart (type = family)
Roseman
NamePart (type = given)
Ira J
DisplayForm
Ira J Roseman
Affiliation
Advisory Committee
Role
RoleTerm (authority = RULIB)
chair
Name (type = personal)
NamePart (type = family)
Hart
NamePart (type = given)
Daniel
DisplayForm
Daniel Hart
Affiliation
Advisory Committee
Role
RoleTerm (authority = RULIB)
co-chair
Name (type = personal)
NamePart (type = family)
Garcia
NamePart (type = given)
Luis
DisplayForm
Luis Garcia
Affiliation
Advisory Committee
Role
RoleTerm (authority = RULIB)
co-chair
Name (type = corporate)
NamePart
Rutgers University
Role
RoleTerm (authority = RULIB)
degree grantor
Name (type = corporate)
NamePart
Camden Graduate School
Role
RoleTerm (authority = RULIB)
school
TypeOfResource
Text
Genre (authority = marcgt)
theses
OriginInfo
DateCreated (qualifier = exact)
2012
DateOther (qualifier = exact); (type = degree)
2012-05
Place
PlaceTerm (type = code)
xx
Language
LanguageTerm (authority = ISO639-2b); (type = code)
eng
Subject (authority = RUETD)
Topic
Psychology
Subject (authority = ETD-LCSH)
Topic
Organizational behavior
Subject (authority = ETD-LCSH)
Topic
Emotions
Subject (authority = ETD-LCSH)
Topic
Affect (Psychology)
Subject (authority = ETD-LCSH)
Topic
Employees--Attitudes
RelatedItem (type = host)
TitleInfo
Title
Rutgers University Electronic Theses and Dissertations
Identifier (type = RULIB)
ETD
Identifier
ETD_4098
PhysicalDescription
Form (authority = gmd)
electronic resource
InternetMediaType
application/pdf
InternetMediaType
text/xml
Extent
vii, 154 p. : ill.
Note (type = degree)
M.A.
Note (type = bibliography)
Includes bibliographical references
Note (type = statement of responsibility)
by James Lyman Floman
Abstract (type = abstract)
The positive psychology movement has swept across several domains of inquiry producing rich insights and applications. The notion of building on individuals’ strengths and promoting adaptive social behaviors has recently extended its reach into applied social psychology. One of the most studied topics in this subfield is organizational citizenship behavior (OCB). OCB occurs when an employee goes above and beyond the call of duty to help a coworker, without an extrinsic reward. Given OCB’s positive association with individual and organizational performance, there is intense interest in increasing these behaviors. General positive affect, above and beyond job satisfaction, is the most significant and robust predictor of citizenship behavior, and is also a major predictor of job performance. However, in light of mounting evidence on the discreteness of positive emotions – specifically on the emotions of hope and pride – there is reason to believe that not all positive emotions will equally motivate citizenship behavior or work performance. The present research tested the hypotheses that: (1) a laboratory induction of hope and pride would differentially increase intentions to engage in organizational volunteering (OCBs) compared to each other and to a control condition; and (2) hope and pride would differentially increase task performance (a proxy for job performance) compared to one another and to a control. Results indicate that hope and pride both significantly enhanced OCBs compared to the control condition, and that hope produced greater OCBs than pride. Although the latter difference was not statistically significant, this was likely due to insufficient statistical power. Hope and pride had no influence on performance. The difficulty of the task likely generated a degree of performance anxiety that reduced any positive emotion effects. Multiple regression analyses also revealed that joy was the most significant positive predictor, and pride the most significant negative predictor of OCBs; whereas pride was the most significant positive predictor, and joy the most significant negative predictor of performance. The distinct patterns of findings for hope, pride, and joy illuminated by the present study, support discrete emotion theories of positive emotions and may inform OCB-enhancement programs. Research limitations and future directions are considered.
Subject (authority = ETD-LCSH)
Topic
Hope
Subject (authority = ETD-LCSH)
Topic
Pride and vanity
Identifier (type = hdl)
http://hdl.rutgers.edu/1782.1/rucore10005600001.ETD.000064969
RelatedItem (type = host)
TitleInfo
Title
Camden Graduate School Electronic Theses and Dissertations
Identifier (type = local)
rucore10005600001
Location
PhysicalLocation (authority = marcorg); (displayLabel = Rutgers, The State University of New Jersey)
NjNbRU
Identifier (type = doi)
doi:10.7282/T34748TB
Genre (authority = ExL-Esploro)
ETD graduate
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Rights

RightsDeclaration (ID = rulibRdec0006)
The author owns the copyright to this work.
RightsHolder (type = personal)
Name
FamilyName
Floman
GivenName
James
Role
Copyright Holder
RightsEvent
Type
Permission or license
DateTime (encoding = w3cdtf); (qualifier = exact); (point = start)
2012-05-07 15:03:12
AssociatedEntity
Name
James Floman
Role
Copyright holder
Affiliation
Rutgers University. Camden Graduate School
AssociatedObject
Type
License
Name
Author Agreement License
Detail
I hereby grant to the Rutgers University Libraries and to my school the non-exclusive right to archive, reproduce and distribute my thesis or dissertation, in whole or in part, and/or my abstract, in whole or in part, in and from an electronic format, subject to the release date subsequently stipulated in this submittal form and approved by my school. I represent and stipulate that the thesis or dissertation and its abstract are my original work, that they do not infringe or violate any rights of others, and that I make these grants as the sole owner of the rights to my thesis or dissertation and its abstract. I represent that I have obtained written permissions, when necessary, from the owner(s) of each third party copyrighted matter to be included in my thesis or dissertation and will supply copies of such upon request by my school. I acknowledge that RU ETD and my school will not distribute my thesis or dissertation or its abstract if, in their reasonable judgment, they believe all such rights have not been secured. I acknowledge that I retain ownership rights to the copyright of my work. I also retain the right to use all or part of this thesis or dissertation in future works, such as articles or books.
Copyright
Status
Copyright protected
Availability
Status
Open
Reason
Permission or license
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Technical

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1217536
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FileSize (UNIT = bytes)
1218560
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