TY - JOUR TI - The formative evaluation of an enterprise learning management system (LMS) DO - https://doi.org/doi:10.7282/T3GX48PJ PY - 2014 AB - A program evaluation method adopted from Maher (2012) was used to evaluate an enterprise learning management system (LMS) and its content (e-learning modules and instructor-led training (ILT) workshop registrations) of a large international company. This formative evaluation focused on the overall company uptake and usage, perceived value of such resources to the company, and areas of future improvements for the system and its content. The results of this formative evaluation were used to guide immediate and future enhancements or changes so that the learning and development needs of the company’s employees were better met through the system. Data from several different sources were used to examine the perceptions and opinions of the employees at the company. Targeted focus groups, followed by a company-wide electronic survey, were conducted. Archival data from three different sources were analyzed for themes: the most recent employee engagement survey section focusing on training and development, system reports from the LMS, and the results of an initial pulse survey during the pilot period of the LMS. The literature review addresses organizational learning, knowledge management and relevant case studies and articles on e-learning and learning management system implementation and evaluation. Lessons learned from this LMS implementation are shared and recommendations for other organizations looking to implement an enterprise learning management system and e-learning culture are included. KW - Organizational Psychology KW - Organizational learning KW - Computer-assisted instruction LA - eng ER -