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The formative evaluation of an enterprise learning management system (LMS)

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TitleInfo
Title
The formative evaluation of an enterprise learning management system (LMS)
TitleInfo (type = alternative)
Title
Evaluation of an enterprise learning management system
Name (type = personal)
NamePart (type = family)
Tung
NamePart (type = given)
Mary E.
NamePart (type = date)
1979-
DisplayForm
Mary Tung
Role
RoleTerm (authority = RULIB)
author
Name (type = personal)
NamePart (type = family)
Maher
NamePart (type = given)
Charles
DisplayForm
Charles Maher
Affiliation
Advisory Committee
Role
RoleTerm (authority = RULIB)
chair
Name (type = personal)
NamePart (type = family)
Cherniss
NamePart (type = given)
Cary
DisplayForm
Cary Cherniss
Affiliation
Advisory Committee
Role
RoleTerm (authority = RULIB)
internal member
Name (type = corporate)
NamePart
Rutgers University
Role
RoleTerm (authority = RULIB)
degree grantor
Name (type = corporate)
NamePart
Graduate School of Applied and Professional Psychology
Role
RoleTerm (authority = RULIB)
school
TypeOfResource
Text
Genre (authority = marcgt)
theses
OriginInfo
DateCreated (qualifier = exact)
2014
DateOther (qualifier = exact); (type = degree)
2014-01
Place
PlaceTerm (type = code)
xx
Language
LanguageTerm (authority = ISO639-2b); (type = code)
eng
Abstract (type = abstract)
A program evaluation method adopted from Maher (2012) was used to evaluate an enterprise learning management system (LMS) and its content (e-learning modules and instructor-led training (ILT) workshop registrations) of a large international company. This formative evaluation focused on the overall company uptake and usage, perceived value of such resources to the company, and areas of future improvements for the system and its content. The results of this formative evaluation were used to guide immediate and future enhancements or changes so that the learning and development needs of the company’s employees were better met through the system. Data from several different sources were used to examine the perceptions and opinions of the employees at the company. Targeted focus groups, followed by a company-wide electronic survey, were conducted. Archival data from three different sources were analyzed for themes: the most recent employee engagement survey section focusing on training and development, system reports from the LMS, and the results of an initial pulse survey during the pilot period of the LMS. The literature review addresses organizational learning, knowledge management and relevant case studies and articles on e-learning and learning management system implementation and evaluation. Lessons learned from this LMS implementation are shared and recommendations for other organizations looking to implement an enterprise learning management system and e-learning culture are included.
Subject (authority = RUETD)
Topic
Organizational Psychology
RelatedItem (type = host)
TitleInfo
Title
Rutgers University Electronic Theses and Dissertations
Identifier (type = RULIB)
ETD
Identifier
ETD_5153
PhysicalDescription
Form (authority = gmd)
electronic resource
InternetMediaType
application/pdf
InternetMediaType
text/xml
Extent
viii, 164 p. : ill.
Note (type = degree)
Psy.D.
Note (type = bibliography)
Includes bibliographical references
Note (type = statement of responsibility)
by Mary E. Tung
Subject (authority = ETD-LCSH)
Topic
Organizational learning
Subject (authority = ETD-LCSH)
Topic
Computer-assisted instruction
RelatedItem (type = host)
TitleInfo
Title
Graduate School of Applied and Professional Psychology Electronic Theses and Dissertations
Identifier (type = local)
rucore10001800001
Location
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NjNbRU
Identifier (type = doi)
doi:10.7282/T3GX48PJ
Genre (authority = ExL-Esploro)
ETD doctoral
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Rights

RightsDeclaration (ID = rulibRdec0006)
The author owns the copyright to this work.
RightsHolder (type = personal)
Name
FamilyName
Tung
GivenName
Mary
Role
Copyright Holder
RightsEvent
Type
Permission or license
DateTime (encoding = w3cdtf); (qualifier = exact); (point = start)
2013-10-07 01:29:08
AssociatedEntity
Name
Mary Tung
Role
Copyright holder
Affiliation
Rutgers University. Graduate School of Applied and Professional Psychology
AssociatedObject
Type
License
Name
Author Agreement License
Detail
I hereby grant to the Rutgers University Libraries and to my school the non-exclusive right to archive, reproduce and distribute my thesis or dissertation, in whole or in part, and/or my abstract, in whole or in part, in and from an electronic format, subject to the release date subsequently stipulated in this submittal form and approved by my school. I represent and stipulate that the thesis or dissertation and its abstract are my original work, that they do not infringe or violate any rights of others, and that I make these grants as the sole owner of the rights to my thesis or dissertation and its abstract. I represent that I have obtained written permissions, when necessary, from the owner(s) of each third party copyrighted matter to be included in my thesis or dissertation and will supply copies of such upon request by my school. I acknowledge that RU ETD and my school will not distribute my thesis or dissertation or its abstract if, in their reasonable judgment, they believe all such rights have not been secured. I acknowledge that I retain ownership rights to the copyright of my work. I also retain the right to use all or part of this thesis or dissertation in future works, such as articles or books.
Copyright
Status
Copyright protected
Availability
Status
Open
Reason
Permission or license
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Technical

RULTechMD (ID = TECHNICAL1)
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ETD
OperatingSystem (VERSION = 5.1)
windows xp
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