TY - JOUR TI - Effects of distractions on decision-making processes and outcomes DO - https://doi.org/doi:10.7282/T3B856DQ PY - 2014 AB - This dissertation focuses on how distractions affect decision-making. The distractions studied here are in the form of text-messaging using a mobile phone in the context of interdependent decision-making tasks such as a negotiation. The effects are studies under two types of negotiations: distributive (one that requires participants to be competitive) versus collaborative (interests of both parties are similar). Through a series of four experimental studies, the effects of distractions were observed in the following three types of experimental conditions: (1.) one-person in a dyad is texting during the negotiation, (2.) both persons in a dyad are texting in a negotiation and (3.) control group, with no distractions. Findings indicate that performance in a negotiation is adversely affected when a person is distracted. Control groups performed best, followed by ‘both-receiver’ or both-distracted groups. In study 1, it is found that perceptions of trust, satisfaction and professionalism of the distracted person are lower than those for non-distracted persons. In study 4, findings indicate a main effect of distractions for information sharing such that receivers shared least information, followed by observers, followed by ‘both-receivers’ and then by the control group. KW - Management KW - Decision making KW - Distraction (Psychology) LA - eng ER -