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Trust-building in PCN expatriate-local intercultural relationships

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TitleInfo
Title
Trust-building in PCN expatriate-local intercultural relationships
Name (type = personal)
NamePart (type = family)
Kraemer
NamePart (type = given)
Justin
NamePart (type = date)
1980-
DisplayForm
Justin Kraemer
Role
RoleTerm (authority = RULIB)
author
Name (type = personal)
NamePart (type = family)
Chen
NamePart (type = given)
Chao
DisplayForm
Chao Chen
Affiliation
Advisory Committee
Role
RoleTerm (authority = RULIB)
chair
Name (type = personal)
NamePart (type = family)
Chen
NamePart (type = given)
Ya-Ru
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Ya-Ru Chen
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Advisory Committee
Role
RoleTerm (authority = RULIB)
internal member
Name (type = personal)
NamePart (type = family)
Sheldon
NamePart (type = given)
Oliver
DisplayForm
Oliver Sheldon
Affiliation
Advisory Committee
Role
RoleTerm (authority = RULIB)
internal member
Name (type = personal)
NamePart (type = family)
Friedman
NamePart (type = given)
Ray
DisplayForm
Ray Friedman
Affiliation
Advisory Committee
Role
RoleTerm (authority = RULIB)
outside member
Name (type = corporate)
NamePart
Rutgers University
Role
RoleTerm (authority = RULIB)
degree grantor
Name (type = corporate)
NamePart
Graduate School - Newark
Role
RoleTerm (authority = RULIB)
school
TypeOfResource
Text
Genre (authority = marcgt)
theses
OriginInfo
DateCreated (qualifier = exact)
2014
DateOther (qualifier = exact); (type = degree)
2014-10
CopyrightDate (encoding = w3cdtf)
2014
Place
PlaceTerm (type = code)
xx
Language
LanguageTerm (authority = ISO639-2b); (type = code)
eng
Abstract (type = abstract)
Understanding how to build intercultural relationships at work is increasing in importance. Since such relationships are ever-present in their experience abroad, I explore expatriate-local trustful relationships in the context of parent-country-national (PCN) expatriation. Based on the inter-group and inter-individual perspectives of relational development, I offer a theoretical model for building the trust of an intercultural partner. I identify three cultural (group-level) strategies—adaptation, coaching and fusion—as well as three individuated (personalized) strategies —interpersonal sensitivity, helping and out-of-work interaction. On the group level, I test whether locals’ trust mediates the relationships between PCN expatriate cultural strategies and PCN expatriate effectiveness. Crossing levels, I test whether a PCN expatriate’s trustworthiness mediates the relationship between PCN expatriate cultural strategies and a local’s trust in the PCN expatriate. On the dyadic level, I test whether a PCN expatriate’s trustworthiness mediates the relationships between the PCN expatriate individuated strategies and a local’s trust in the PCN expatriate. Finally, I examine a local’s receptivity to the strategies by testing whether (1) a local’s essentialist theory of race weakens the effects of the PCN expatriate cultural strategies and (2) a local’s need-to-belong strengthens the effects of PCN expatriate individual strategies. I use PATH modeling to test the relationships on the group level and random coefficient modeling to test all other relationships. Data were analyzed from 71 Japanese PCN expatriates and 174 of their local American colleagues across 25 Japanese-owned subsidiaries in the USA. First, I empirically differentiate three cultural strategies. Second, cultural coaching, the most influential cultural strategy, worsened the PCN expatriate-local relationship. Third, I found an indirect effect of cultural coaching on locals’ intention for future interaction with a PCN expatriate through locals’ trust. Fourth, I found that the cultural strategies lost much of their potency upon the inclusion of the individuated strategies. Fifth, benevolence was the only facet of trustworthiness that mediated the effects of the individuated strategies (interpersonal sensitivity and helping). Sixth, a local’s need-to-belong strengthened the effect of one individuated strategy (helping) on a single facet of local trustworthiness (ability). I conclude with a discussion, limitations and implications.
Subject (authority = RUETD)
Topic
Management
RelatedItem (type = host)
TitleInfo
Title
Rutgers University Electronic Theses and Dissertations
Identifier (type = RULIB)
ETD
Identifier
ETD_5808
PhysicalDescription
Form (authority = gmd)
electronic resource
InternetMediaType
application/pdf
InternetMediaType
text/xml
Extent
1 online resource (vii, 172 p. : ill.)
Note (type = degree)
Ph.D.
Note (type = bibliography)
Includes bibliographical references
Note (type = vita)
Includes vita
Subject (authority = ETD-LCSH)
Topic
Foreign workers
Subject (authority = ETD-LCSH)
Topic
International business enterprises--Personnel management
Note (type = statement of responsibility)
by Justin Kraemer
RelatedItem (type = host)
TitleInfo
Title
Graduate School - Newark Electronic Theses and Dissertations
Identifier (type = local)
rucore10002600001
Location
PhysicalLocation (authority = marcorg); (displayLabel = Rutgers, The State University of New Jersey)
NjNbRU
Identifier (type = doi)
doi:10.7282/T3BK1F0T
Genre (authority = ExL-Esploro)
ETD doctoral
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Rights

RightsDeclaration (ID = rulibRdec0006)
The author owns the copyright to this work.
RightsHolder (type = personal)
Name
FamilyName
Kraemer
GivenName
Justin
Role
Copyright Holder
RightsEvent
Type
Permission or license
DateTime (encoding = w3cdtf); (qualifier = exact); (point = start)
2014-09-02 14:37:21
AssociatedEntity
Name
Justin Kraemer
Role
Copyright holder
Affiliation
Rutgers University. Graduate School - Newark
AssociatedObject
Type
License
Name
Author Agreement License
Detail
I hereby grant to the Rutgers University Libraries and to my school the non-exclusive right to archive, reproduce and distribute my thesis or dissertation, in whole or in part, and/or my abstract, in whole or in part, in and from an electronic format, subject to the release date subsequently stipulated in this submittal form and approved by my school. I represent and stipulate that the thesis or dissertation and its abstract are my original work, that they do not infringe or violate any rights of others, and that I make these grants as the sole owner of the rights to my thesis or dissertation and its abstract. I represent that I have obtained written permissions, when necessary, from the owner(s) of each third party copyrighted matter to be included in my thesis or dissertation and will supply copies of such upon request by my school. I acknowledge that RU ETD and my school will not distribute my thesis or dissertation or its abstract if, in their reasonable judgment, they believe all such rights have not been secured. I acknowledge that I retain ownership rights to the copyright of my work. I also retain the right to use all or part of this thesis or dissertation in future works, such as articles or books.
Copyright
Status
Copyright protected
Availability
Status
Open
Reason
Permission or license
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Technical

RULTechMD (ID = TECHNICAL1)
ContentModel
ETD
OperatingSystem (VERSION = 5.1)
windows xp
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