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Understanding individual level motivations for repeat service use in a family support program

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TitleInfo
Title
Understanding individual level motivations for repeat service use in a family support program
Name (type = personal)
NamePart (type = family)
Ocasio
NamePart (type = given)
Kerrie L.
NamePart (type = date)
1972-
DisplayForm
Kerrie L. Ocasio
Role
RoleTerm (authority = RULIB)
author
Name (type = personal)
NamePart (type = family)
Angell
NamePart (type = given)
Beth
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Beth Angell
Affiliation
Advisory Committee
Role
RoleTerm (authority = RULIB)
chair
Name (type = personal)
NamePart (type = family)
Simmel
NamePart (type = given)
Cassandra
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Cassandra Simmel
Affiliation
Advisory Committee
Role
RoleTerm (authority = RULIB)
internal member
Name (type = personal)
NamePart (type = family)
Greenfield
NamePart (type = given)
Emily
DisplayForm
Emily Greenfield
Affiliation
Advisory Committee
Role
RoleTerm (authority = RULIB)
internal member
Name (type = personal)
NamePart (type = family)
Wulczyn
NamePart (type = given)
Fred
DisplayForm
Fred Wulczyn
Affiliation
Advisory Committee
Role
RoleTerm (authority = RULIB)
outside member
Name (type = corporate)
NamePart
Rutgers University
Role
RoleTerm (authority = RULIB)
degree grantor
Name (type = corporate)
NamePart
Graduate School - New Brunswick
Role
RoleTerm (authority = RULIB)
school
TypeOfResource
Text
Genre (authority = marcgt)
theses
OriginInfo
DateCreated (qualifier = exact)
2015
DateOther (qualifier = exact); (type = degree)
2015-05
CopyrightDate (encoding = w3cdtf); (qualifier = exact)
2015
Place
PlaceTerm (type = code)
xx
Language
LanguageTerm (authority = ISO639-2b); (type = code)
eng
Abstract (type = abstract)
This study tested a conceptual model derived from health behavior theories to explain repeat service use in a primary child maltreatment prevention and family support program, the Family Success Centers (FSCs). FSCs are universal neighborhood-based centers that use a family support approach to engage families in a range of flexible services intended to promote protective factors and reduce risk for child maltreatment. Five Centers were selected in different parts of New Jersey from which 115 parents were interviewed shortly after coming to an FSC for the first time. Administrative data provided information on the number of times families returned over a three-month period following the interview. Extant research suggested that individual level motivations derive from perceptions related to psychologically, socially, and intervention related factors. This study used a three-stage process to test a model whereby intentions to repeat services were posited to mediate the relationship between repeat service use and perception of need, expectations of benefit, self-efficacy, integrated motivation, injunctive and descriptive social norms, and family support practices. Intention to return was predicted by older age, unemployment, integrated motivation, and family support practices. Contrary to the tenets of the Theory of Planned Behavior, intentions to return did not mediate the relationships between individual characteristics and repeat service use. Repeat service use was predicted by non-Hispanic White race/ethnicity, single/never married status, having had some college education, identification of complex service needs (versus concrete only), higher level of integrated motivation, and endorsement of a lower level of descriptive social norms (i.e. social network experience with similar services). Results suggest a need to address engagement most particularly for those that enter the program for the express purpose of meeting their concrete needs. Further, engaging first time participants to bring a friend or relative might improve repeat service use for those with more service involved social networks. Additional research is needed to understand the implications of site-level differences, better elucidate the role of integrated motivation in social service research, examine reasons why social networks that are involved in social services might attenuate repeat participation, and explore the utility of the intentions construct in research.
Subject (authority = RUETD)
Topic
Social Work
Subject (authority = ETD-LCSH)
Topic
Child welfare--New Jersey
Subject (authority = ETD-LCSH)
Topic
Family social work
RelatedItem (type = host)
TitleInfo
Title
Rutgers University Electronic Theses and Dissertations
Identifier (type = RULIB)
ETD
Identifier
ETD_6273
PhysicalDescription
Form (authority = gmd)
electronic resource
InternetMediaType
application/pdf
InternetMediaType
text/xml
Extent
1 online resource (vi, 117 p. : ill.)
Note (type = degree)
Ph.D.
Note (type = bibliography)
Includes bibliographical references
Note (type = statement of responsibility)
by Kerrie L. Ocasio
RelatedItem (type = host)
TitleInfo
Title
Graduate School - New Brunswick Electronic Theses and Dissertations
Identifier (type = local)
rucore19991600001
Location
PhysicalLocation (authority = marcorg); (displayLabel = Rutgers, The State University of New Jersey)
NjNbRU
Identifier (type = doi)
doi:10.7282/T32809F1
Genre (authority = ExL-Esploro)
ETD doctoral
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Rights

RightsDeclaration (ID = rulibRdec0006)
The author owns the copyright to this work.
RightsHolder (type = personal)
Name
FamilyName
Ocasio
GivenName
Kerrie
MiddleName
L.
Role
Copyright Holder
RightsEvent
Type
Permission or license
DateTime (encoding = w3cdtf); (qualifier = exact); (point = start)
2015-04-07 18:07:55
AssociatedEntity
Name
Kerrie Ocasio
Role
Copyright holder
Affiliation
Rutgers University. Graduate School - New Brunswick
AssociatedObject
Type
License
Name
Author Agreement License
Detail
I hereby grant to the Rutgers University Libraries and to my school the non-exclusive right to archive, reproduce and distribute my thesis or dissertation, in whole or in part, and/or my abstract, in whole or in part, in and from an electronic format, subject to the release date subsequently stipulated in this submittal form and approved by my school. I represent and stipulate that the thesis or dissertation and its abstract are my original work, that they do not infringe or violate any rights of others, and that I make these grants as the sole owner of the rights to my thesis or dissertation and its abstract. I represent that I have obtained written permissions, when necessary, from the owner(s) of each third party copyrighted matter to be included in my thesis or dissertation and will supply copies of such upon request by my school. I acknowledge that RU ETD and my school will not distribute my thesis or dissertation or its abstract if, in their reasonable judgment, they believe all such rights have not been secured. I acknowledge that I retain ownership rights to the copyright of my work. I also retain the right to use all or part of this thesis or dissertation in future works, such as articles or books.
Copyright
Status
Copyright protected
Availability
Status
Open
Reason
Permission or license
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Technical

RULTechMD (ID = TECHNICAL1)
ContentModel
ETD
OperatingSystem (VERSION = 5.1)
windows xp
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