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Toward financially effective contract management

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TitleInfo
Title
Toward financially effective contract management
SubTitle
comparing perceptions of contract managers in the public and private sectors
Name (type = personal)
NamePart (type = family)
Kim
NamePart (type = given)
Soojin
NamePart (type = date)
1980-
DisplayForm
Soojin Kim
Role
RoleTerm (authority = RULIB)
author
Name (type = personal)
NamePart (type = family)
Holzer
NamePart (type = given)
Marc
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Marc Holzer
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Advisory Committee
Role
RoleTerm (authority = RULIB)
chair
Name (type = personal)
NamePart (type = family)
Zhang
NamePart (type = given)
Yahong
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Yahong Zhang
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Advisory Committee
Role
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internal member
Name (type = personal)
NamePart (type = family)
Shon
NamePart (type = given)
Jongmin
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Jongmin Shon
Affiliation
Advisory Committee
Role
RoleTerm (authority = RULIB)
internal member
Name (type = personal)
NamePart (type = family)
Warren
NamePart (type = given)
Danielle
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Danielle Warren
Affiliation
Advisory Committee
Role
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outside member
Name (type = corporate)
NamePart
Rutgers University
Role
RoleTerm (authority = RULIB)
degree grantor
Name (type = corporate)
NamePart
Graduate School - Newark
Role
RoleTerm (authority = RULIB)
school
TypeOfResource
Text
Genre (authority = marcgt)
theses
OriginInfo
DateCreated (qualifier = exact)
2015
DateOther (qualifier = exact); (type = degree)
2015-05
CopyrightDate (encoding = w3cdtf); (qualifier = exact)
2015
Place
PlaceTerm (type = code)
xx
Language
LanguageTerm (authority = ISO639-2b); (type = code)
eng
Abstract (type = abstract)
Despite the large volume of literature on contracting out and the growth of publicly-funded yet externally-delivered goods and services at all levels of government, far less attention has been paid to financially effective contract management. In particular, the question as to under which conditions public funds can be spent in cost-effective and accountable ways given the current contracting out system is still open. Based on a mixed methods approach with data derived from two Web-based surveys and 23 semi-structured interviews with local public contract managers and private contractors in New Jersey, this dissertation attempts to fill this gap in the scholarship by empirically exploring factors that are related to perceived contracting financial performance in the context of cost-effectiveness and financial accountability. The findings of quantitative data analyses revealed that higher competition in bids, public-private competition, intensive and fair monitoring, use of rewards and sanctions, and government management capacity are significantly associated with higher levels of perceived contracting financial performance. Public and private contract managers commonly viewed that longer contracting relationships led to improved financial accountability but not to cost-effectiveness. Public contract managers, however, were more critical of their nonprofit counterparts with regard to satisfactory contracting financial performance, whereas private contract managers held more positive views of nonprofit contractors. Furthermore, based on the findings from qualitative data analyses, conditions that improve the financial outcomes of contracting out and reduce the incidence of corruption include fair and competitive bids without favoritism, contract specificity, a statewide contractor performance database, sufficient staffing with well-trained personnel, strong leadership, team-based organizational structures, two-way communication, and evaluations based on qualitative and quantitative values. While public contract managers tended to place greater value on visible organizational and managerial factors, private contract managers were more likely to value invisible and relational factors that may cost more in the long run. Overall, this dissertation contributes to the scholarship on local government contracting by casting new light on financially effective contract management, enriching the literature through a multi-organizational perspective, and providing more feasible guidance to current contract managers of financially and ethically low performing local government agencies to foster their success.
Subject (authority = RUETD)
Topic
Public Administration (SPAA)
RelatedItem (type = host)
TitleInfo
Title
Rutgers University Electronic Theses and Dissertations
Identifier (type = RULIB)
ETD
Identifier
ETD_6464
PhysicalDescription
Form (authority = gmd)
electronic resource
InternetMediaType
application/pdf
InternetMediaType
text/xml
Extent
1 online resource (xii, 390 p. : ill.)
Note (type = degree)
Ph.D.
Note (type = bibliography)
Includes bibliographical references
Subject (authority = ETD-LCSH)
Topic
Management contracts
Subject (authority = ETD-LCSH)
Topic
Vendors and purchasers
Note (type = statement of responsibility)
by Soojin Kim
RelatedItem (type = host)
TitleInfo
Title
Graduate School - Newark Electronic Theses and Dissertations
Identifier (type = local)
rucore10002600001
Location
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NjNbRU
Identifier (type = doi)
doi:10.7282/T3CN75RN
Genre (authority = ExL-Esploro)
ETD doctoral
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Rights

RightsDeclaration (ID = rulibRdec0006)
The author owns the copyright to this work.
RightsHolder (type = personal)
Name
FamilyName
Kim
GivenName
Soojin
Role
Copyright Holder
RightsEvent
Type
Permission or license
DateTime (encoding = w3cdtf); (qualifier = exact); (point = start)
2015-04-27 03:26:15
AssociatedEntity
Name
Soojin Kim
Role
Copyright holder
Affiliation
Rutgers University. Graduate School - Newark
AssociatedObject
Type
License
Name
Author Agreement License
Detail
I hereby grant to the Rutgers University Libraries and to my school the non-exclusive right to archive, reproduce and distribute my thesis or dissertation, in whole or in part, and/or my abstract, in whole or in part, in and from an electronic format, subject to the release date subsequently stipulated in this submittal form and approved by my school. I represent and stipulate that the thesis or dissertation and its abstract are my original work, that they do not infringe or violate any rights of others, and that I make these grants as the sole owner of the rights to my thesis or dissertation and its abstract. I represent that I have obtained written permissions, when necessary, from the owner(s) of each third party copyrighted matter to be included in my thesis or dissertation and will supply copies of such upon request by my school. I acknowledge that RU ETD and my school will not distribute my thesis or dissertation or its abstract if, in their reasonable judgment, they believe all such rights have not been secured. I acknowledge that I retain ownership rights to the copyright of my work. I also retain the right to use all or part of this thesis or dissertation in future works, such as articles or books.
Copyright
Status
Copyright protected
Availability
Status
Open
Reason
Permission or license
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Technical

RULTechMD (ID = TECHNICAL1)
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ETD
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windows xp
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