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One Size Doesn't Fit All: Tailoring Discovery through User Testing

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Text
TitleInfo
Title
One Size Doesn't Fit All: Tailoring Discovery through User Testing
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Deodato
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Joseph
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Research & Instructional Services (RIS), Rutgers University
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author
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Gambrell
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Khalilah
Affiliation
EBSCO Information Services
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author
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Frierson
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Eric
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EBSCO Information Services
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author
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Rutgers University Libraries
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Book Chapter
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DateIssued (encoding = w3cdtf)
2016
Abstract (type = Abstract)
Implementing a web-scale discovery service can be a complex and challenging task, but the process doesn’t simply end once your service goes live. In order to ensure that your new service is meeting the needs of its users, your implementation strategy should include a plan for iterative user testing. Different library users have different needs, making it nearly impossible for any discovery product to offer a one-size-fits-all solution. Fortunately, vendors offer a variety of configuration and customization options to help libraries tailor the experience to the needs of their users. This chapter offers practical guidance on how to apply insights from user testing to the customization of your web-scale discovery tool. In particular, it describes the results of collaborative user study conducted by Rutgers University and EBSCO User Research and offers an instructive model for how libraries and vendors can work together to improve products and develop solutions that become part of future web-scale discovery offerings.
Language
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English
PhysicalDescription
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application/pdf
Extent
17 p.
Subject (authority = local)
Topic
Usability Testing
Subject (authority = local)
Topic
Web-Scale Discovery
Subject (authority = LCSH)
Topic
User interfaces (Computer systems)
Subject (authority = LCSH)
Topic
Academic libraries
Extension
DescriptiveEvent
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Citation
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Chicago
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Varnum, K.
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ALA Editions
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2016
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Exploring Discovery: The Front Door to Your Library’s Licensed and Digitized Content
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Book
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183-199
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Deodato, Joseph-agreement with ALA Editions for book chapter
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10.7282/T37M0B2H
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Deodato Joseph
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rucore30126300001
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doi:10.7282/T34T6MH2
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Copyright for scholarly resources published in RUcore is retained by the copyright holder. By virtue of its appearance in this open access medium, you are free to use this resource, with proper attribution, in educational and other non-commercial settings. Other uses, such as reproduction or republication, may require the permission of the copyright holder.
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Copyright protected
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Open
Reason
Permission or license
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Permission or license
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Multiple author license v. 1
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I hereby grant to Rutgers, The State University of New Jersey (Rutgers) the non-exclusive right to retain, reproduce, and distribute the deposited work (Work) in whole or in part, in and from its electronic format, without fee. This agreement does not represent a transfer of copyright to Rutgers. Rutgers may make and keep more than one copy of the Work for purposes of security, backup, preservation, and access and may migrate the Work to any medium or format for the purpose of preservation and access in the future. Rutgers will not make any alteration, other than as allowed by this agreement, to the Work. I represent and warrant to Rutgers that the Work is my original work. I also represent that the Work does not, to the best of my knowledge, infringe or violate any rights of others. I further represent and warrant that I have obtained all necessary rights to permit Rutgers to reproduce and distribute the Work and that any third-party owned content is clearly identified and acknowledged within the Work. By granting this license, I acknowledge that I have read and agreed to the terms of this agreement and all related RUcore and Rutgers policies.
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Embargo
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2017-07-13
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2016-07-13
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Access to this PDF has been restricted at the publisher's request. It will be publicly available after July 13, 2017.
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Permission or license
DateTime (encoding = w3cdtf)
2015-01-29
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Copyright holder
Name
Joseph Deodato
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Agreement
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Non-exclusive license for Exploring Discovery
Reference (type = digital)
10.7282/T37M0B2H
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Technical

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Book
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1.6
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2016-02-19T14:30:09
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2016-05-17T13:41:13
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