The demand for online education is growing and with it there is a growing concern about the quality of online education. One of the major shortcomings of online education is the experienced social isolation. To minimize this feeling of isolation, research in the past recommends focusing on strategies that enhance social presence in an online course. However, there are many challenges to creating an online learning experience where learners experience a high degree of social presence. This is may be because the nature of the social presence construct is ambiguous and most of the research in past has measured social presence through self-report surveys. The purpose of this study was to examine the growth of social presence in a multimodal discussion forum, and understand how multimedia supports the development of social presence in an asynchronous online course. Additionally, the aim was to know the views of students and the instructor about using multimedia in an online course for various purposes. Through mixed method exploratory case study method, this study explored the role of multimedia in enhancing social presence in an online course. The study made use of three different frameworks i.e. Social constructivism, Community of Inquiry, and Social Network Analysis to understand the use of multimedia and the pattern of development of social presence. The study demonstrated various ways in which multimedia could enhance social presence in an online learning community. The findings indicated the even though some multimodal tools like VoiceThread increased the amount of interaction but it did not result in the increase of social presence. Additionally, the study revealed the inability of the social presence coding protocol developed by Rourke et al. (2001) to capture certain social presence indicators in a multimodal discussion forum. Several conjectures were developed in this study to understand the popularity of a student within a learning network.
Subject (authority = RUETD)
Topic
Education
Subject (authority = ETD-LCSH)
Topic
Computer-assisted instruction
Subject (authority = ETD-LCSH)
Topic
Interactive multimedia
Subject (authority = ETD-LCSH)
Topic
Distance education
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TitleInfo
Title
Rutgers University Electronic Theses and Dissertations
Identifier (type = RULIB)
ETD
Identifier
ETD_7152
PhysicalDescription
Form (authority = gmd)
electronic resource
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application/pdf
InternetMediaType
text/xml
Extent
1 online resource (ix, 161 p. : ill.)
Note (type = degree)
Ph.D.
Note (type = bibliography)
Includes bibliographical references
Note (type = statement of responsibility)
by Chesta Khurana
RelatedItem (type = host)
TitleInfo
Title
Graduate School - New Brunswick Electronic Theses and Dissertations
Identifier (type = local)
rucore19991600001
Location
PhysicalLocation (authority = marcorg); (displayLabel = Rutgers, The State University of New Jersey)
Rutgers University. Graduate School - New Brunswick
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Type
License
Name
Author Agreement License
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