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Managing Technology Risks Through Technological Proficiency: Guidance for Local Governments

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TitleInfo
Title
Managing Technology Risks Through Technological Proficiency: Guidance for Local Governments
Name (type = personal); (authority = orcid); (authorityURI = http://id.loc.gov/vocabulary/identifiers/orcid.html); (valueURI = http://orcid.org/0000-0002-2278-1464)
NamePart (type = family)
Pfeiffer
NamePart (type = given)
Marc H.
Role
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author
Affiliation
Dean's Office (Edward J. Bloustein School of Planning and Public Policy), Rutgers University
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Dean's Office (Edward J. Bloustein School of Planning and Public Policy)
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Edward J. Bloustein School of Planning and Public Policy
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Note
Report and Supplement were prepared for the Municipal Excess Liability Fund, a joint insurance fund of over 600 New Jersey local government agencies.
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2015
Abstract (type = Abstract)
Like most organizations, local governments face challenges managing technology, the critical resource to meet evolving public service expectations. But benefits associated with adapting the latest technology come with risks, some more apparent than others.

This report details the problems facing municipal officials as they try to maximize the benefits of technology for their communities and constituents in the face of cybersecurity, legal, operational, financial, reputational and societal risks.

The report concludes that top municipal officials must create and maintain an environment of “technological proficiency.” That includes creating a process for making technology decisions, developing an annually reviewed technology plan that is tied to the budget, instituting a “cyber hygiene” training program for all employees in proper computer security practices, and making sure that agency technology is competently managed.

The report is supplemented by a "Best Practices and Resources Guide" that organizations can use to achieve technology proficiency. It provides best practices based on an organization's technology profile.
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application/pdf
Extent
32 p.
Subject (authority = local)
Topic
Municipal
Subject (authority = local)
Topic
Technology
Subject (authority = local)
Topic
Risk
Subject (authority = local)
Topic
Cybersecurity
Subject (authority = local)
Topic
Risk maturity
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Topic
Profile
Language
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English
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TitleInfo
Title
Pfeiffer, Marc H.
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rucore30213800001
Location
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NjNbRU
Identifier (type = doi)
doi:10.7282/T3TT4T5H
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Copyright for scholarly resources published in RUcore is retained by the copyright holder. By virtue of its appearance in this open access medium, you are free to use this resource, with proper attribution, in educational and other non-commercial settings. Other uses, such as reproduction or republication, may require the permission of the copyright holder.
Copyright
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Copyright protected
Availability
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Open
Reason
Permission or license
RightsEvent
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Permission or license
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Sole author license v. 1
Detail
I hereby grant to Rutgers, The State University of New Jersey (Rutgers) the non-exclusive right to retain, reproduce, and distribute the deposited work (Work) in whole or in part, in and from its electronic format, without fee. This agreement does not represent a transfer of copyright to Rutgers.Rutgers may make and keep more than one copy of the Work for purposes of security, backup, preservation, and access and may migrate the Work to any medium or format for the purpose of preservation and access in the future. Rutgers will not make any alteration, other than as allowed by this agreement, to the Work.I represent and warrant to Rutgers that the Work is my original work. I also represent that the Work does not, to the best of my knowledge, infringe or violate any rights of others.I further represent and warrant that I have obtained all necessary rights to permit Rutgers to reproduce and distribute the Work and that any third-party owned content is clearly identified and acknowledged within the Work.By granting this license, I acknowledge that I have read and agreed to the terms of this agreement and all related RUcore and Rutgers policies.
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Technical

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2015-10-07T17:45:14
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2015-10-23T12:14:03
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