Carpenter, Amanda. Information management as a behavior examined through the context of mental health. Retrieved from https://doi.org/doi:10.7282/T3HM5CK1
DescriptionResearch in communication reflects an interest in disclosure and information management as processes that are central to relationships and managing health conditions. The literature thus far has identified variables that predict and relate to information management. Several theories highlight disclosure as a complex cognitive process; however, there is no literature that specifically conceptualizes and operationalizes disclosure in terms of behavioral theory, although disclosure fits the definition of a behavior. Disclosure theories currently point to complex processes and models; however, more parsimonious behavioral theory may yield similar or better results. The primary goals of this dissertation are to apply the Theory of Reasoned Action (TRA) to disclosure behavior; to examine how a parsimonious model, the TRA, fits disclosure behavior; and to compare the TRA with a cognitive decision-making process model, the disclosure decision-making model (DD-MM). To answer these questions, data were collected through an online survey panel with 300 individuals reporting a mental health diagnosis. Participants answered questions about one person who was familiar with their diagnosis, and another person who was unfamiliar with their diagnosis. I created measures specific to TRA variables, including attitudes, subjective norms, and intention, and tailored DD-MM measurement to be specific to mental health for information assessment, receiver assessment, and disclosure efficacy. Hypotheses predicted that both the DD-MM and TRA would explain disclosure and further predicted that the parsimony of the TRA would be advantageous in providing more desirable model fit for disclosure. Results indicate that although both the DD-MM and TRA were effective at predicting disclosure, the TRA provided a better-fitting, more parsimonious model for predicting disclosure behavior. To conclude, theoretical, practical, and measurement implications are discussed as well as future directions for research.