Staff View
Intraorganizational relationships and conflicts within multisite nonprofit organizations

Descriptive

TitleInfo
Title
Intraorganizational relationships and conflicts within multisite nonprofit organizations
Name (type = personal)
NamePart (type = family)
Meyer
NamePart (type = given)
Seth J.
NamePart (type = date)
1985-
DisplayForm
Seth J. Meyer
Role
RoleTerm (authority = RULIB)
author
Name (type = personal)
NamePart (type = family)
McDougle
NamePart (type = given)
Lindsey
DisplayForm
Lindsey McDougle
Affiliation
Advisory Committee
Role
RoleTerm (authority = RULIB)
chair
Name (type = personal)
NamePart (type = family)
Thompson
NamePart (type = given)
Frank J
DisplayForm
Frank J Thompson
Affiliation
Advisory Committee
Role
RoleTerm (authority = RULIB)
internal member
Name (type = personal)
NamePart (type = family)
Van Ryzin
NamePart (type = given)
Gregg
DisplayForm
Gregg Van Ryzin
Affiliation
Advisory Committee
Role
RoleTerm (authority = RULIB)
internal member
Name (type = personal)
NamePart (type = family)
Paarlberg
NamePart (type = given)
Laurie
DisplayForm
Laurie Paarlberg
Affiliation
Advisory Committee
Role
RoleTerm (authority = RULIB)
outside member
Name (type = corporate)
NamePart
Rutgers University
Role
RoleTerm (authority = RULIB)
degree grantor
Name (type = corporate)
NamePart
Graduate School - Newark
Role
RoleTerm (authority = RULIB)
school
TypeOfResource
Text
Genre (authority = marcgt)
theses
OriginInfo
DateCreated (qualifier = exact)
2018
DateOther (qualifier = exact); (type = degree)
2018-05
CopyrightDate (encoding = w3cdtf); (qualifier = exact)
2018
Place
PlaceTerm (type = code)
xx
Language
LanguageTerm (authority = ISO639-2b); (type = code)
eng
Abstract (type = abstract)
Though there are many nonprofit organizations that have multiple sites, there has been limited work exploring this type of agency (Young & Faulk, 2010). There have been studies that have looked at International Nongovernmental Organizations (INGOs), one type of Multisite Nonprofit Organization (MNO), but there has been significantly less research exploring national MNOs. To better understand national MNOs, this study examines what makes these nonprofits unique, what conflicts exist within MNOs, and the relationships between those in the affiliate office and those in the central office. Dual organizational identification (Vora & Kostova, 2007), which looks at identification with multiple levels of an organization and cooperation theory (Deutsch, 1949a, b), which explores what leads to cooperation and competition within an organization, are used as theoretical frameworks in understanding MNOs. This study looks at 9 disease-specific US-based MNOs, using a mixed-methods approach. To start, a survey was sent out to those in the affiliate and the central office, asking about organizational identification at multiple levels, cooperation, distance, and perceived organizational support (POS). One hundred and three people took part in this survey, including 82 people from the affiliate. Furthermore, 26 people took part in interviews following this survey. During these interviews, organizational structure and intraorganizational relationships were discussed. This study finds that there are several conflicts that occur specifically in MNOs between those in the central office and those in the affiliate office. This includes centralization versus decentralization, the perception of the central office, the requirements of the affiliates, fees and fee structures, the direction of the organization, and personality/individual issues. The lack of trust acted as a mediator to those conflicts. Lastly, outcomes of these conflicts include the affiliate leaving the organization, individuals in the affiliate leadership leaving the organization, no changes at all, or changes in the central office. The structure and the lifecycle of the affiliate are aspects of MNOs that differentiate them from organizations with single sites. Within MNOs, some organizations have their affiliates obtain their own 501(c)(3) status, while others do not. Organizations sometimes also use a mixed structure, where some of the affiliates operate under their own 501(c)(3) status while other affiliates within the same agency are under the central office’s 501(c)(3) certification. Furthermore, some organizations have their affiliates as staff-run, some are volunteer-run, and some organizations are mixed. A 3x3 table exploring these two variables presents one way to better understand MNO structure. MNOs are not monolithic organizations; rather, they are diverse in the ways affiliates are structured and managed. Furthermore, the affiliate lifecycle is examined, which includes affiliate birth, and growth, stasis, and decline. Affiliates can go through these three stages circularly or linearly, possibly leading to the death of an affiliate. Affiliate death can happen due to loss of interest, financial reasons, loss of leadership, or conflicts. An affiliate may be reborn at a later time. Lastly, this study looks at organizational identification toward the central office. Using fuzzy set Qualitative Comparative Analysis (QCA), this study provides a better understanding of the intraorganizational relationships which exist within MNOs. Specifically, to have organizational identification toward the central office, one must first have organizational identification toward the affiliate office. Being physically closer to the central office, lack of conflict, and a high level of POS also help build organizational identification toward the central office. Based on this study, recommendations for MNOs are discussed.
Subject (authority = RUETD)
Topic
Public Administration (SPAA)
Subject (authority = ETD-LCSH)
Topic
Nonprofit organizations--Management
RelatedItem (type = host)
TitleInfo
Title
Rutgers University Electronic Theses and Dissertations
Identifier (type = RULIB)
ETD
Identifier
ETD_8711
PhysicalDescription
Form (authority = gmd)
electronic resource
InternetMediaType
application/pdf
InternetMediaType
text/xml
Extent
1 online resource (ix, 152 p. : ill.)
Note (type = degree)
Ph.D.
Note (type = bibliography)
Includes bibliographical references
Note (type = statement of responsibility)
by Seth J. Meyer
RelatedItem (type = host)
TitleInfo
Title
Graduate School - Newark Electronic Theses and Dissertations
Identifier (type = local)
rucore10002600001
Location
PhysicalLocation (authority = marcorg); (displayLabel = Rutgers, The State University of New Jersey)
NjNbRU
Identifier (type = doi)
doi:10.7282/T3DZ0CQF
Genre (authority = ExL-Esploro)
ETD doctoral
Back to the top

Rights

RightsDeclaration (ID = rulibRdec0006)
The author owns the copyright to this work.
RightsHolder (type = personal)
Name
FamilyName
Meyer
GivenName
Seth
MiddleName
J.
Role
Copyright Holder
RightsEvent
Type
Permission or license
DateTime (encoding = w3cdtf); (qualifier = exact); (point = start)
2018-03-20 13:18:46
AssociatedEntity
Name
Seth Meyer
Role
Copyright holder
Affiliation
Rutgers University. Graduate School - Newark
AssociatedObject
Type
License
Name
Author Agreement License
Detail
I hereby grant to the Rutgers University Libraries and to my school the non-exclusive right to archive, reproduce and distribute my thesis or dissertation, in whole or in part, and/or my abstract, in whole or in part, in and from an electronic format, subject to the release date subsequently stipulated in this submittal form and approved by my school. I represent and stipulate that the thesis or dissertation and its abstract are my original work, that they do not infringe or violate any rights of others, and that I make these grants as the sole owner of the rights to my thesis or dissertation and its abstract. I represent that I have obtained written permissions, when necessary, from the owner(s) of each third party copyrighted matter to be included in my thesis or dissertation and will supply copies of such upon request by my school. I acknowledge that RU ETD and my school will not distribute my thesis or dissertation or its abstract if, in their reasonable judgment, they believe all such rights have not been secured. I acknowledge that I retain ownership rights to the copyright of my work. I also retain the right to use all or part of this thesis or dissertation in future works, such as articles or books.
Copyright
Status
Copyright protected
Availability
Status
Open
Reason
Permission or license
Back to the top

Technical

RULTechMD (ID = TECHNICAL1)
ContentModel
ETD
OperatingSystem (VERSION = 5.1)
windows xp
CreatingApplication
Version
1.7
ApplicationName
Microsoft® Word 2016
DateCreated (point = end); (encoding = w3cdtf); (qualifier = exact)
2018-03-21T13:28:25
DateCreated (point = end); (encoding = w3cdtf); (qualifier = exact)
2018-03-21T13:28:25
Back to the top
Version 8.5.3
Rutgers University Libraries - Copyright ©2024