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Measuring law library catalog website usability

Descriptive

TypeOfResource
Text
TitleInfo
Title
Measuring law library catalog website usability
Name (type = personal)
NamePart (type = family)
Fang
NamePart (type = given)
Wei
Affiliation
Law Library-Newark, Rutgers University
Role
RoleTerm (type = text); (authority = marcrt)
author
Name (type = personal); (authority = orcid); (authorityURI = http://id.loc.gov/vocabulary/identifiers/orcid.html); (valueURI = http://orcid.org/0000-0002-2459-9914)
NamePart (type = family)
Crawford
NamePart (type = given)
Marjorie E.
Affiliation
Law Library-Newark, Rutgers University
Role
RoleTerm (type = text); (authority = marcrt)
author
Name (type = corporate); (authority = RutgersOrg-Department)
NamePart
Law Library-Newark
Name (type = corporate); (authority = RutgersOrg-School)
NamePart
School of Law-Newark
Genre (authority = RULIB-FS)
Article, Refereed
Genre (authority = NISO JAV)
Author's Original (AO)
Note (type = peerReview)
Peer reviewed
OriginInfo
DateCreated (encoding = w3cdtf); (qualifier = exact); (keyDate = yes)
2008
Abstract (type = Abstract)
Although there is a proliferation of information available on the World Wide Web and law professors, students, and other users have a variety of channels to locate information and complete their research activities, the law library catalog still remains an important source for offering users access to information that has been evaluated and cataloged by experts. The usability of the catalog needs to be effectively measured before any necessary improvements can be made.
This study was undertaken to investigate the information retrieval patterns of users of the Rutgers Law Library Online Public Access Catalog (OPAC), and to develop the catalog into a more effective search tool for these users. This study used an experimental approach to measure the usability of our catalog by analyzing the transaction logs from the OPAC system and the results from the Google Analytics. The findings provided not only important information on user demographics and their computer systems, but also more insight on the search behaviors of users. The specific findings included the following: 1) The Google Analytics as a Web analytic tool provided extensive information on the OPAC and the navigational behaviors of users. 2) Fifty-eight percent of our users visited the Website regularly. 3) The most popular search method, which was employed by thirty-seven percent of our users, was by Title. 4) Most patrons used computer systems that had high resolution and color depth monitor, and used high speed Internet connection to visit the catalog Website. 5) Suggestions were made by the authors to improve the users’ search experience of the catalog Website. This study is significant to libraries with Web catalogs, because it demonstrates the potential value of using the Google Analytics as a Web analytics tool in combination with the OPAC transaction logs to measure catalog usability.
Language
LanguageTerm (authority = ISO 639-3:2007); (type = text)
English
PhysicalDescription
InternetMediaType
application/pdf
Extent
1 online resource (12 pages)
Subject (authority = local)
Topic
Law library
Subject (authority = local)
Topic
Catalog web site
Subject (authority = local)
Topic
Google Analytics
Subject (authority = local)
Topic
Measuring usability
Subject (authority = local)
Topic
Web analytics
RelatedItem (type = host)
TitleInfo
Title
Crawford, Marjorie E.
Identifier (type = local)
rucore30262100001
Location
PhysicalLocation (authority = marcorg); (displayLabel = Rutgers, The State University of New Jersey)
NjNbRU
Identifier (type = doi)
doi:10.7282/t3-69yk-k958
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Rights

RightsDeclaration (AUTHORITY = FS); (TYPE = [FS] statement #1); (ID = rulibRdec0004)
Copyright for scholarly resources published in RUcore is retained by the copyright holder. By virtue of its appearance in this open access medium, you are free to use this resource, with proper attribution, in educational and other non-commercial settings. Other uses, such as reproduction or republication, may require the permission of the copyright holder.
Copyright
Status
Copyright protected
Availability
Status
Open
Reason
Permission or license
RightsEvent
Type
Permission or license
AssociatedObject
Type
License
Name
Multiple author license v. 1
Detail
I hereby grant to Rutgers, The State University of New Jersey (Rutgers) the non-exclusive right to retain, reproduce, and distribute the deposited work (Work) in whole or in part, in and from its electronic format, without fee. This agreement does not represent a transfer of copyright to Rutgers.Rutgers may make and keep more than one copy of the Work for purposes of security, backup, preservation, and access and may migrate the Work to any medium or format for the purpose of preservation and access in the future. Rutgers will not make any alteration, other than as allowed by this agreement, to the Work.I represent and warrant to Rutgers that the Work is my original work. I also represent that the Work does not, to the best of my knowledge, infringe or violate any rights of others.I further represent and warrant that I have obtained all necessary rights to permit Rutgers to reproduce and distribute the Work and that any third-party owned content is clearly identified and acknowledged within the Work.By granting this license, I acknowledge that I have read and agreed to the terms of this agreement and all related RUcore and Rutgers policies.
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Technical

RULTechMD (ID = TECHNICAL1)
ContentModel
Document
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1.5
DateCreated (point = end); (encoding = w3cdtf); (qualifier = exact)
2019-02-01T11:29:51
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2019-02-01T11:30:33
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1.5
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2019-02-01T14:22:57
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2019-02-01T14:22:57
ApplicationName
Microsoft® Word 2016
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