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The influence of volunteer communication networks on identification and engagement
Descriptive
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Title
The influence of volunteer communication networks on identification and engagement
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Youn
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Hyunsook
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1980-
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Hyunsook Youn
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author
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Doerfel
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Marya L
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Marya L Doerfel
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chair
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Scott
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Craig R
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Craig R Scott
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Advisory Committee
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co-chair
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Lewis
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Laurie
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Laurie Lewis
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internal member
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Garner
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Johny T
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Johny T Garner
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Advisory Committee
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outside member
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Rutgers University
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degree grantor
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School of Graduate Studies
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theses
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2020
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2020-05
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2020
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English
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Many nonprofit organizations relying on a voluntary workforce encounter challenges as volunteering rates have been continually decreasing and the patterns of volunteering have been changing. For practitioners, it is critical to understand how to attract such volunteers to be more engaged, and for the communication scholar, we should pay more attention to nonprofit organizations and communicative properties of volunteer memberships (Lewis, 2005). Although previous literature committed to understanding this phenomenon by investigating predictors of volunteer behavior and causes for the turnover intentions, absent from the scholarship is a discussion of communicative approaches to identity and identification, and of how volunteers’ communication networks could affect volunteerism.
This dissertation took a communicative approach to understanding this phenomenon by focusing on the processes of constructing and reconstructing identities and identification with multiple targets in social contexts. Further, this study examined how volunteer communication networks affect their communicative and general engagement in volunteering. The findings from both quantitative and qualitative analyses of the data highlighted the active and communicative processes of identification with the collectives in situated contexts, and the targets of identification among volunteers not bounded by organizational boundaries, and its positive influence on general as well as communicative engagement in volunteering. The results on communication networks also suggested the positive impacts of volunteers’ information provision networks, the size of volunteering affiliated networks, and having variation in age among interactants on volunteers’ communicative and general engagement in volunteering. This dissertation also offered some practical as well as theoretical implications to the current literature.
This dissertation took a communicative approach to understanding this phenomenon by focusing on the processes of constructing and reconstructing identities and identification with multiple targets in social contexts. Further, this study examined how volunteer communication networks affect their communicative and general engagement in volunteering. The findings from both quantitative and qualitative analyses of the data highlighted the active and communicative processes of identification with the collectives in situated contexts, and the targets of identification among volunteers not bounded by organizational boundaries, and its positive influence on general as well as communicative engagement in volunteering. The results on communication networks also suggested the positive impacts of volunteers’ information provision networks, the size of volunteering affiliated networks, and having variation in age among interactants on volunteers’ communicative and general engagement in volunteering. This dissertation also offered some practical as well as theoretical implications to the current literature.
Subject
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Topic
Organizational identification
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Topic
Volunteers
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Topic
Communication, Information and Library Studies
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Rutgers University Electronic Theses and Dissertations
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1 online resource (x, 196 pages) : illustrations
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Ph.D.
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Includes bibliographical references
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School of Graduate Studies Electronic Theses and Dissertations
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doi:10.7282/t3-vgjn-e175
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ETD doctoral
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Rights
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The author owns the copyright to this work.
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Youn
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Hyunsook
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Permission or license
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2020-05-01 11:05:05
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Hyunsook Youn
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Rutgers University. School of Graduate Studies
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Author Agreement License
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I hereby grant to the Rutgers University Libraries and to my school the non-exclusive right to archive, reproduce and distribute my thesis or dissertation, in whole or in part, and/or my abstract, in whole or in part, in and from an electronic format, subject to the release date subsequently stipulated in this submittal form and approved by my school. I represent and stipulate that the thesis or dissertation and its abstract are my original work, that they do not infringe or violate any rights of others, and that I make these grants as the sole owner of the rights to my thesis or dissertation and its abstract. I represent that I have obtained written permissions, when necessary, from the owner(s) of each third party copyrighted matter to be included in my thesis or dissertation and will supply copies of such upon request by my school. I acknowledge that RU ETD and my school will not distribute my thesis or dissertation or its abstract if, in their reasonable judgment, they believe all such rights have not been secured. I acknowledge that I retain ownership rights to the copyright of my work. I also retain the right to use all or part of this thesis or dissertation in future works, such as articles or books.
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2020-05-31
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2021-05-31
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Access to this PDF has been restricted at the author's request. It will be publicly available after May 31st, 2021.
Copyright
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Copyright protected
Availability
Status
Open
Reason
Permission or license
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