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The experiences of peer support specialists supervised by non-peer supervisors
Descriptive
TitleInfo
Title
The experiences of peer support specialists supervised by non-peer supervisors
Name
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Forbes
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Joanne
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Forbes, Joanne.
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author
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Pratt
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Carlos
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Carlos Pratt
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Advisory Committee
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chair
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Eubanks
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Robin
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Robin Eubanks
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Advisory Committee
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internal member
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(type = family)
Rothpletz-Puglia
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Pamela
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Pamela Rothpletz-Puglia
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Advisory Committee
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internal member
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Spagnolo
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Amy
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Amy Spagnolo
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Advisory Committee
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internal member
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Rutgers University
Role
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degree grantor
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School of Health Professions
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school
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Text
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theses
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2020
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2020-05
Language
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English
Abstract
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This qualitative study examines the experiences of peer support specialists (PSS) supervised by non-peer supervisors (NPS) in adult community mental health settings. Participants completed a demographic survey designed to address inclusionary criteria. From those eligible, a random number generator was used to select participants who would be interviewed using a semi structured interview guide. The critical incident technique was used to elicit memorable experiences of supervision. Data was analyzed thematically. Twenty interviews were completed before saturation was reached.
Thematic analysis revealed eight major themes which are best understood in the context of the ongoing transformation of mental health services from the traditional medical model to a recovery-oriented model. Those eight themes were supervisor attitudes, role integration, trauma informed supervisory techniques, facilitative/supportive environment, perspective taking, mutual learning, opportunities for peer networking and the desire for a supervisor who was a more experienced peer support worker. The supervisor’s attitude was a critical factor in providing what PSS perceived as adequate supervision. An attitude of respect for the peer role combined synergistically with positive nonjudgmental communication to create a facilitative/supportive environment. That environment supported autonomous functioning which in turn worked to address role integration and suggest trauma informed supervisory techniques.
Peer Support Specialists are integrating into a mental health service system transitioning from a medical model to a recovery-oriented model of care. PSS are the embodiment of recovery. The experiences of PSS reflect the challenges inherent in role innovation. NPS are the necessary guides who assist the PSS in navigating a system not yet aligned with peer values. If the mental health system is going to successfully become recovery oriented, then NPS need a unique skill set to support those with lived experience whose recovery can help point the way.
Thematic analysis revealed eight major themes which are best understood in the context of the ongoing transformation of mental health services from the traditional medical model to a recovery-oriented model. Those eight themes were supervisor attitudes, role integration, trauma informed supervisory techniques, facilitative/supportive environment, perspective taking, mutual learning, opportunities for peer networking and the desire for a supervisor who was a more experienced peer support worker. The supervisor’s attitude was a critical factor in providing what PSS perceived as adequate supervision. An attitude of respect for the peer role combined synergistically with positive nonjudgmental communication to create a facilitative/supportive environment. That environment supported autonomous functioning which in turn worked to address role integration and suggest trauma informed supervisory techniques.
Peer Support Specialists are integrating into a mental health service system transitioning from a medical model to a recovery-oriented model of care. PSS are the embodiment of recovery. The experiences of PSS reflect the challenges inherent in role innovation. NPS are the necessary guides who assist the PSS in navigating a system not yet aligned with peer values. If the mental health system is going to successfully become recovery oriented, then NPS need a unique skill set to support those with lived experience whose recovery can help point the way.
Subject
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Topic
Peer support worker
Subject
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Topic
Psychiatric Rehabilitation
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Title
Rutgers University Electronic Theses and Dissertations
Identifier
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ETD
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Title
School of Health Professions ETD Collection
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rucore10007400001
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ETD_10889
Identifier
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doi:10.7282/t3-3j1n-8x51
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1 online resource (148 pages)
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Ph.D.
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Includes bibliographical references
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ETD doctoral
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Rights
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The author owns the copyright to this work.
RightsHolder
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Name
FamilyName
Forbes
GivenName
Joanne
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RightsEvent
Type
Permission or license
DateTime
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2020-04-30 10:03:26
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Name
Joanne Forbes
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Copyright holder
Affiliation
Rutgers University. School of Health Professions
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Author Agreement License
Detail
I hereby grant to the Rutgers University Libraries and to my school the non-exclusive right to archive, reproduce and distribute my thesis or dissertation, in whole or in part, and/or my abstract, in whole or in part, in and from an electronic format, subject to the release date subsequently stipulated in this submittal form and approved by my school. I represent and stipulate that the thesis or dissertation and its abstract are my original work, that they do not infringe or violate any rights of others, and that I make these grants as the sole owner of the rights to my thesis or dissertation and its abstract. I represent that I have obtained written permissions, when necessary, from the owner(s) of each third party copyrighted matter to be included in my thesis or dissertation and will supply copies of such upon request by my school. I acknowledge that RU ETD and my school will not distribute my thesis or dissertation or its abstract if, in their reasonable judgment, they believe all such rights have not been secured. I acknowledge that I retain ownership rights to the copyright of my work. I also retain the right to use all or part of this thesis or dissertation in future works, such as articles or books.
Copyright
Status
Copyright protected
Availability
Status
Open
Reason
Permission or license
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2020-05-12T09:38:00
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2020-05-12T09:46:55
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