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Implementation of a second victim program

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TitleInfo
Title
Implementation of a second victim program
Name (type = personal)
NamePart (type = family)
Leveille
NamePart (type = given)
Marthe J.
NamePart (type = date)
1968-
DisplayForm
Marthe J. Leveille
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RoleTerm (authority = RULIB)
author
Name (type = personal)
NamePart (type = family)
Cadmus
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Edna
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Edna Cadmus
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Advisory Committee
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chair
Name (type = personal)
NamePart (type = family)
Sardinas
NamePart (type = given)
Nicole
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Nicole Sardinas
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Advisory Committee
Role
RoleTerm (authority = RULIB)
internal member
Name (type = personal)
NamePart (type = family)
Scott
NamePart (type = given)
Susan D
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Susan D Scott
Affiliation
Advisory Committee
Role
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outside member
Name (type = personal)
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Cowley
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Constance
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Constance Cowley
Affiliation
Advisory Committee
Role
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outside member
Name (type = corporate)
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Rutgers University
Role
RoleTerm (authority = RULIB)
degree grantor
Name (type = corporate)
NamePart
School of Nursing - RBHS
Role
RoleTerm (authority = RULIB)
school
TypeOfResource
Text
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theses
OriginInfo
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2020
DateOther (encoding = w3cdtf); (qualifier = exact); (type = degree)
2020-05
Language
LanguageTerm (authority = ISO 639-3:2007); (type = text)
English
Abstract (type = abstract)
Purpose: The landmark report, "To err is human," (Kohn, Corrigan, & Donaldson, 2000) has emerged at the forefront of patient safety and error reduction. Healthcare providers have been suffering in silence, experiencing psychological and physical distress, shame, and guilt after an unanticipated clinical event. These symptoms categorize the providers as second victims (Scott et al., 2011). Many healthcare facilities do not provide emotional support resources for clinicians. The purpose of this quality improvement project was to pilot Scott Tier 1Interventional Model at an academic medical center in New Jersey.

Methodology: Surveys were administered electronically to a purposive sample of 350 providers. The Second Victim Experience Survey Tool (SVEST) was administered pre and post-intervention to assess the staff’s perception of emotional support. Participants and supporters received one-hour in-classroom education on the second victim phenomenon, the six stages of recovery, and available resources at the site.

Results: Eighteen percent responded to the survey (n-60). Forty-five percent ICU staffs (n=158) and fifteen supporters were educated on the second victim phenomenon. Six percent (n=23) healthcare providers were referred for emotional support between November 1 and December 31, 2019. The pre and post SVEST scores were not statistically significant.

Implications for Practice: Further expansion of the program within the organization is needed. Introduction of Tiers 2 and 3 with peer supporters are predicted to be more effective strategies of emotional support.
Subject (authority = local)
Topic
Healthcare providers
Subject (authority = RUETD)
Topic
Post-Master's DNP Practice
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Title
Rutgers University Electronic Theses and Dissertations
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ETD
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ETD_10874
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application/pdf
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text/xml
Extent
1 online resource (84 pages) : illustrations
Note (type = degree)
DNP
Note (type = bibliography)
Includes bibliographical references
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TitleInfo
Title
School of Nursing (RBHS) DNP Projects
Identifier (type = local)
rucore10004500001
Location
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NjNbRU
Identifier (type = doi)
doi:10.7282/t3-mh6s-6c36
Genre (authority = ExL-Esploro)
ETD doctoral
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Rights

RightsDeclaration (ID = rulibRdec0006)
The author owns the copyright to this work.
RightsHolder (type = personal)
Name
FamilyName
Leveille
GivenName
Marthe
Role
Copyright Holder
RightsEvent
Type
Permission or license
DateTime (encoding = w3cdtf); (qualifier = exact); (point = start)
2020-04-29 10:36:50
AssociatedEntity
Name
Marthe Leveille
Role
Copyright holder
Affiliation
Rutgers University. School of Nursing - RBHS
AssociatedObject
Type
License
Name
Author Agreement License
Detail
I hereby grant to the Rutgers University Libraries and to my school the non-exclusive right to archive, reproduce and distribute my thesis or dissertation, in whole or in part, and/or my abstract, in whole or in part, in and from an electronic format, subject to the release date subsequently stipulated in this submittal form and approved by my school. I represent and stipulate that the thesis or dissertation and its abstract are my original work, that they do not infringe or violate any rights of others, and that I make these grants as the sole owner of the rights to my thesis or dissertation and its abstract. I represent that I have obtained written permissions, when necessary, from the owner(s) of each third party copyrighted matter to be included in my thesis or dissertation and will supply copies of such upon request by my school. I acknowledge that RU ETD and my school will not distribute my thesis or dissertation or its abstract if, in their reasonable judgment, they believe all such rights have not been secured. I acknowledge that I retain ownership rights to the copyright of my work. I also retain the right to use all or part of this thesis or dissertation in future works, such as articles or books.
RightsEvent
Type
Embargo
DateTime (encoding = w3cdtf); (qualifier = exact); (point = start)
2020-05-31
DateTime (encoding = w3cdtf); (qualifier = exact); (point = end)
2022-05-31
Detail
Access to this PDF has been restricted at the author's request. It will be publicly available after May 31st, 2022.
Copyright
Status
Copyright protected
Availability
Status
Open
Reason
Permission or license
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Technical

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2020-04-29T10:29:23
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2020-08-11T13:16:47
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