DescriptionPurpose of Project: The primary goal of this QI project was to increase referral rates at an urban health clinic by implementing an educational session for staff and the use of a pre-visit checklist to aid the staff in identifying patients who met CRC screening criteria.
Methodology: This QI project used a retrospective and prospective chart review to measure the effectiveness of the CRC educational intervention and pre-visit checklist on CRC referrals. In addition, a pre and post questionnaire was administered to the participants immediately before and one month after the implementation of the CRC education and pre-visit checklist. The pre and post questionnaire measured the attitudes of the providers and clinical staff towards CRC screening.
Results: As a result of the educational interventional there was an improvement in staffs’ attitudes towards CRC screening. Additionally, there was a 13% increase in CRC referrals given by the clinic one-month post-intervention. However, the use of the pre-visit checklist did not show to be effective due to interruption in the usual workflow.
Implications for Practice: The use of MAs to assist the PCPs could increase a practice's ability to provide patients with the education and assistance they need to complete their preventative screening. Providing MAs with education regarding CRC and involving them in screening may increase patient awareness of CRC screening and prevent a missed screening encounter.