DescriptionPurpose: Varying LHC patient education practices without supporting implementing tools lead to inconsistent nursing practice in the CCL department. Research has shown that a brochure and teach-back method reinforces essential information delivery. This quality improvement project aims to expand the current patient education protocol of the LHC procedure using a brochure and teach-back method.
Methods: Bedside CCL nurses were oriented on how to use the brochure and teach-back method. Bedside CCL nurses were monitored and supported while implementing the PPEP protocol to educate LHC patients. A PPEP protocol survey was then collected.
Results: Bedside CCL nurses agreed that the use of brochure and teach-back method identifies and reinforces patients’ knowledge gaps (97%), is useful in the patient education process (93%), and improves nursing productivity (100%).
Implications: PPEP protocol implementation enhances nurses’ patient education practice of early prevention, detection, and treatment of risk factors. The use of brochure and teach-back method can be applied to explain other health conditions, elective procedures, or treatment recommendations in multiple healthcare settings.