Shah, Swapnil U.. Increasing the use of a hospital discharge suite to improve patient flow: a quality improvement project. Retrieved from https://doi.org/doi:10.7282/t3-c2jc-j247
DescriptionPurpose of Project: The overall aim of this project was to improve patient flow throughout the organization, make nursing care more efficient, and to improve patient safety by moving patients to the appropriate levels of care by increasing the use of a pre-existing discharge suite.
Methodology: This quality improvement project focused on the use of a discharge suite after and before modification of the Patient Intake Form used by the discharge suite. The number of patients using the discharge suite on a daily basis was first determined. The current patient intake form was condensed and revised to create a new patient intake form. The new form implemented and education was provided to inpatient staff on two pilot medical/surgical units. The daily number of patients that were transferred to the discharge suite from each unit was then collected and recorded for 8 weeks.
Results: Prior to implementation, the daily use of the discharge suite was 30.7 patients per day. After implementation, the daily use of the discharge suite was 20.5 patients per day. For Unit 1, before implementation, 3.2 patients were transferred to the suite per day. After implementation, 2.7 patients per day were transferred to the suite. For Unit 2, before implementation 2.6 patients were transferred to the suite per day. After implementation, 1.9 patients per day were transferred to the suite. Statistical analysis revealed no statistically significant difference between two control units and the two study units.
Implications for Practice: If the discharge suite use had increased during the implementation of this project, overall hospital flow would have improved. Results suggest that implementation of a new patient intake form may not have been the most efficient intervention to increase the use of the discharge suite.