Harutyunyan, Gohar. How childhood social class shapes prohibitive voice: the role of implicit voice theories. Retrieved from https://doi.org/doi:10.7282/t3-znf5-rn61
DescriptionIn this dissertation, I investigate an under-appreciated antecedent of prohibitive voice in organizations – one’s social class background. Drawing on social learning theory and the socio-cognitive theory of social class, I propose a model of the effect of childhood social class on organizational voice. Employing both survey and experimental methods, I then test my hypotheses that social class background positively predicts employees’ willingness to exercise voice at work by shaping employees’ implicit theories of voice safety. I also explore a theoretically relevant moderator of lower social class individuals’ tendency to choose silence over voice in organizations. Namely, I propose and test the idea that individuals from lower social class backgrounds are less likely to be guided by implicit voice theories at work and hence more likely to speak up when they belong to organizations that foster an inclusive climate. Results of a survey, vignette experiment, and two behavioral studies revealed no support for my main predictions, though exploratory analyses revealed effects of current social class on voice. Theoretical implications of these findings as well as limitations of and future directions for this research are discussed.