Qadeer, Ahmer. Exploring effectiveness and durability in regulatory shaming: a case study of New York City’s landlord watchlist. Retrieved from https://doi.org/doi:10.7282/t3-np41-9y92
DescriptionMany public agencies are turning to regulatory shaming practices as a strategy for enforcing compliance and promoting deterrence. However, while regulatory shaming has long been in use, the contexts and characteristics of when regulatory shaming succeeds or fails have not been well explored. An aspect of regulatory shaming that remains understudied is the impact of time. Using a mixed methods exploratory approach this study conducts a case study investigation of New York City’s Landlord Watchlist from 2011-2018 to determine to what extent identification on the Landlord Watchlist produced durable improvements in building and housing code compliance. Quantitative analysis using regression discontinuity design and panel analysis shows little indication that there were significant improvements in compliance with building and housing codes at buildings identified on the LW. However, qualitative analysis from interviews and document reviews suggests that the Landlord Watchlist was successful in several important respects. Identification on the Landlord Watchlist prompted some owners to improve compliance with building and housing codes; mobilized tenants to file lawsuits, conduct protests, and organize into tenant associations; and was an effort to reform a culture of indifference around non-compliance among New York City building owners. This dissertation concludes with several extension that suggest how the administrators of the Landlord Watchlist might align it more closely with insights from responsive regulation.