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The effect of trustworthiness on supply chain internal integration
Descriptive
TitleInfo
Title
The effect of trustworthiness on supply chain internal integration
Name
(type = personal)
NamePart
(type = family)
Siripanwattana
NamePart
(type = given)
Witaya
NamePart
(type = date)
1971-
DisplayForm
Witaya Siripanwattana
Role
RoleTerm
(authority = RULIB)
author
Name
(type = personal)
NamePart
(type = family)
Eastman
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(type = given)
Wayne
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Wayne Eastman
Affiliation
Advisory Committee
Role
RoleTerm
(authority = RULIB)
chair
Name
(type = personal)
NamePart
(type = family)
Warren
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(type = given)
Danielle
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Danielle Warren
Affiliation
Advisory Committee
Role
RoleTerm
(authority = RULIB)
internal member
Name
(type = personal)
NamePart
(type = family)
Ringler
NamePart
(type = given)
Christine
DisplayForm
Christine Ringler
Affiliation
Advisory Committee
Role
RoleTerm
(authority = RULIB)
internal member
Name
(type = personal)
NamePart
(type = family)
Wang
NamePart
(type = given)
Lei
DisplayForm
Lei Wang
Affiliation
Advisory Committee
Role
RoleTerm
(authority = RULIB)
internal member
Name
(type = personal)
NamePart
(type = family)
Ren
NamePart
(type = given)
Yufei
DisplayForm
Yufei Ren
Affiliation
Advisory Committee
Role
RoleTerm
(authority = RULIB)
outside member
Name
(type = corporate)
NamePart
Rutgers University
Role
RoleTerm
(authority = RULIB)
degree grantor
Name
(type = corporate)
NamePart
Graduate School - Newark
Role
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(authority = RULIB)
school
TypeOfResource
Text
Genre
(authority = marcgt)
theses
OriginInfo
DateCreated
(qualifier = exact)
2014
DateOther
(qualifier = exact);
(type = degree)
2014-05
Place
PlaceTerm
(type = code)
xx
Language
LanguageTerm
(authority = ISO639-2b);
(type = code)
eng
Abstract
(type = abstract)
Information sharing plays a crucial role in internal integration because it helps interaction and collaboration. Activities can be effectively and efficiently coordinated to lower supply chain cost by decreasing operational waste and redundancies (Stank et al., 2001a; Rodrigues et al., 2004; Gimenez & Ventura, 2005; Forza, 1996; Vargas et al., 2000). In this research, we are interested in the effect of trustworthiness on people’s intention to share information between departments in an organization. Davis et al. (1995) found that trustworthiness is related to the trustee’s ability, benevolence, and integrity. I hypothesized that the extent to which a department shows high information sharing toward its partners (the other departments) depends upon how much the department believes that their partners are trustworthy. The research was conducted in both Bangkok, Thailand, and in New Jersey, USA, with the aim at examining whether culture plays an important role in people’s information sharing behavior. Factor analysis and multiple regression were used to examine the hypotheses. We found that Integrity trustworthiness was a powerful predictor of information sharing behavior of the participants in both New Jersey and Bangkok. By contrast, Benevolence trustworthiness positively but poorly predicted information sharing behavior in both countries. Finally, Ability trustworthiness was a positive and strong determinant of intention to share information in New Jersey, but it was a negative and weak predictor of intention to share information in Bangkok. These findings show that integrity is the most crucial part of trustworthiness when people engage in social exchanges. Counterparties with a low level of integrity may be perceived as dishonest or unreliable, and as likely to engage in undesirable or disruptive behaviors. Managerial implications and trustworthiness literatures are discussed.
Subject
(authority = RUETD)
Topic
Management
RelatedItem
(type = host)
TitleInfo
Title
Rutgers University Electronic Theses and Dissertations
Identifier
(type = RULIB)
ETD
Identifier
ETD_5567
PhysicalDescription
Form
(authority = gmd)
electronic resource
InternetMediaType
application/pdf
InternetMediaType
text/xml
Extent
viii, 104 p. : ill.
Note
(type = degree)
Ph.D.
Note
(type = bibliography)
Includes bibliographical references
Note
(type = vita)
Includes vita
Note
(type = statement of responsibility)
by Witaya Siripanwattana
Subject
(authority = ETD-LCSH)
Topic
Business logistics
Subject
(authority = ETD-LCSH)
Topic
Communication--Psychological aspects
Subject
(authority = ETD-LCSH)
Topic
Business communication
Subject
(authority = ETD-LCSH)
Topic
Trust
RelatedItem
(type = host)
TitleInfo
Title
Graduate School - Newark Electronic Theses and Dissertations
Identifier
(type = local)
rucore10002600001
Location
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(authority = marcorg);
(displayLabel = Rutgers, The State University of New Jersey)
NjNbRU
Identifier
(type = doi)
doi:10.7282/T3VQ30ZS
Genre
(authority = ExL-Esploro)
ETD doctoral
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Rights
RightsDeclaration
(ID = rulibRdec0006)
The author owns the copyright to this work.
RightsHolder
(type = personal)
Name
FamilyName
Siripanwattana
GivenName
Witaya
Role
Copyright Holder
RightsEvent
Type
Permission or license
DateTime
(encoding = w3cdtf);
(qualifier = exact);
(point = start)
2014-04-22 15:38:46
AssociatedEntity
Name
Witaya Siripanwattana
Role
Copyright holder
Affiliation
Rutgers University. Graduate School - Newark
AssociatedObject
Type
License
Name
Author Agreement License
Detail
I hereby grant to the Rutgers University Libraries and to my school the non-exclusive right to archive, reproduce and distribute my thesis or dissertation, in whole or in part, and/or my abstract, in whole or in part, in and from an electronic format, subject to the release date subsequently stipulated in this submittal form and approved by my school. I represent and stipulate that the thesis or dissertation and its abstract are my original work, that they do not infringe or violate any rights of others, and that I make these grants as the sole owner of the rights to my thesis or dissertation and its abstract. I represent that I have obtained written permissions, when necessary, from the owner(s) of each third party copyrighted matter to be included in my thesis or dissertation and will supply copies of such upon request by my school. I acknowledge that RU ETD and my school will not distribute my thesis or dissertation or its abstract if, in their reasonable judgment, they believe all such rights have not been secured. I acknowledge that I retain ownership rights to the copyright of my work. I also retain the right to use all or part of this thesis or dissertation in future works, such as articles or books.
Copyright
Status
Copyright protected
Availability
Status
Open
Reason
Permission or license
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Technical
RULTechMD
(ID = TECHNICAL1)
ContentModel
ETD
OperatingSystem
(VERSION = 5.1)
windows xp
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