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Evaluating barriers to outpatient psychiatric treatment: a quality improvement project

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TitleInfo
Title
Evaluating barriers to outpatient psychiatric treatment: a quality improvement project
Name (type = personal)
NamePart (type = family)
Gocon
NamePart (type = given)
Clarence
NamePart (type = date)
1990-
DisplayForm
Clarence Gocon
Role
RoleTerm (authority = RULIB)
author
Name (type = personal)
NamePart (type = family)
Caldwell
NamePart (type = given)
Barbara
DisplayForm
Barbara Caldwell
Affiliation
Advisory Committee
Role
RoleTerm (authority = RULIB)
chair
Name (type = corporate)
NamePart
Rutgers University
Role
RoleTerm (authority = RULIB)
degree grantor
Name (type = corporate)
NamePart
School of Nursing - RBHS
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school
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Text
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theses
OriginInfo
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2020
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2020-05
Language
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English
Abstract (type = abstract)
Purpose of Project: Alcohol and substance use have been a contributing factor to economic and health issues affecting different parts of the world. Alcohol and substance use affect both the individual using the substances as well those other people around the individual. While treatment options have been available for alcohol and illicit substance users, an issue that continues to affect patient outcomes is treatment retention rates in outpatient settings. Literature has shown a large number of clients who begin treatment will stop treatment before its completion. Evaluating barriers and finding methods to improve outpatient rates can help to improve overall patient outcomes. The clinical question being asked is What are the changes to outpatient treatment (I) that can help increase retention rates (O) for clients who identify as using alcohol and/or illicit substances (P)? This project sought to identify clients that potentially use alcohol and/or illicit substance in order to find out what contributes to non-compliance in outpatient treatment.

Methodology: This was done through a retrospective chart review of 227 charts and 25 structured interviews of clients in the outpatient psychiatric program.

Results: The review concluded that of the 227 charts, only 39% completed treatment. Of the remaining cases, 46% were closed out due to an unknown reason, and less than 1% had an identifiable barrier to attending treatment. The barriers were related to scheduling conflicts and transportation issues. Upon completion of the chart review, a structured interview was completed on 20 individuals that identified barriers to treatment. The results of the interviews noted 10 (50%) individuals with issues regarding transportation, 4 (20%) individuals having financial issues, 5 (25%) individuals with issues with the treatment team, 1 (5%) individual with schedule related issues, 2 (10%) individuals reporting medication related issues, 1 (5%) individual reporting it made the person feel like it was a sign of weakness, 1 (5%) individual reporting a depressed mood and low self-esteem, and 1 (5%) individual not having any interest in stopping using his or her drug of choice. The total results were greater than 100% because certain individuals noted multiple barriers to treatment. Based on the results of the chart review and structured interview, possible recommendations were identified that can help to decrease the barriers to attending treatment.

Implications for Practice: Recommendations included adjustments in appointment availability, transportation options, such as van service or taxi service, staff education, and treatment of underlying depressed mood were included. Moving forward, it will be important to use current knowledge to focus on implementing these or other recommendation in order to further assist clients in achieving a better patient outcome.
Subject (authority = local)
Topic
Alcohol use
Subject (authority = RUETD)
Topic
Psychiatric/Mental Health Nurse Practitioner
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Rutgers University Electronic Theses and Dissertations
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ETD_10814
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text/xml
Extent
1 online resource (100 pages) : illustrations
Note (type = degree)
DNP
Note (type = bibliography)
Includes bibliographical references
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Title
School of Nursing (RBHS) DNP Projects
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rucore10004500001
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Identifier (type = doi)
doi:10.7282/t3-aj97-kq09
Genre (authority = ExL-Esploro)
ETD doctoral
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Rights

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The author owns the copyright to this work.
RightsHolder (type = personal)
Name
FamilyName
Gocon
GivenName
Clarence
Role
Copyright Holder
RightsEvent
Type
Permission or license
DateTime (encoding = w3cdtf); (qualifier = exact); (point = start)
2020-04-23 20:51:43
AssociatedEntity
Name
Clarence Gocon
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Copyright holder
Affiliation
Rutgers University. School of Nursing - RBHS
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Author Agreement License
Detail
I hereby grant to the Rutgers University Libraries and to my school the non-exclusive right to archive, reproduce and distribute my thesis or dissertation, in whole or in part, and/or my abstract, in whole or in part, in and from an electronic format, subject to the release date subsequently stipulated in this submittal form and approved by my school. I represent and stipulate that the thesis or dissertation and its abstract are my original work, that they do not infringe or violate any rights of others, and that I make these grants as the sole owner of the rights to my thesis or dissertation and its abstract. I represent that I have obtained written permissions, when necessary, from the owner(s) of each third party copyrighted matter to be included in my thesis or dissertation and will supply copies of such upon request by my school. I acknowledge that RU ETD and my school will not distribute my thesis or dissertation or its abstract if, in their reasonable judgment, they believe all such rights have not been secured. I acknowledge that I retain ownership rights to the copyright of my work. I also retain the right to use all or part of this thesis or dissertation in future works, such as articles or books.
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Type
Embargo
DateTime (encoding = w3cdtf); (qualifier = exact); (point = start)
2020-05-31
DateTime (encoding = w3cdtf); (qualifier = exact); (point = end)
2022-05-31
Detail
Access to this PDF has been restricted at the author's request. It will be publicly available after May 31st, 2022.
Copyright
Status
Copyright protected
Availability
Status
Open
Reason
Permission or license
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