LanguageTerm (authority = ISO 639-3:2007); (type = text)
English
Abstract (type = abstract)
Purpose of Project:
This pilot study implemented and evaluated the feasibility of patient navigators, who made a follow-up phone call to psychiatric patients discharged from the emergency department after a crisis within 48 hours of discharge from a New Jersey hospital, on 30 day readmission rates.
Methodology:
Patient navigators were provided with information on how to conduct and document the follow-up.
Results:
A total 322 discharged patients were followed-up between November 2019 and February 2020. Follow-up included help with navigating referrals given, aid in making an appointment and the patient’s need to be re-evaluated if at risk and an assessment of any barriers in the ability to follow discharge plans. The follow-up phone call from a patient navigator in the psychiatric emergency department reduced readmission rates by 14% when compared with a similar period from the previous year.
Implications for Practice:
The results indicated that a follow-up phone call is a feasible intervention that has the potential to reduce thirty day readmission rates.
Subject (authority = local)
Topic
Psychiatric patient
Subject (authority = RUETD)
Topic
Psychiatric/Mental Health Nurse Practitioner
RelatedItem (type = host)
TitleInfo
Title
Rutgers University Electronic Theses and Dissertations
Identifier (type = RULIB)
ETD
Identifier
ETD_10782
PhysicalDescription
Form (authority = gmd)
InternetMediaType
application/pdf
InternetMediaType
text/xml
Extent
1 online resource (62 pages) : illustrations
Note (type = degree)
DNP
Note (type = bibliography)
Includes bibliographical references
RelatedItem (type = host)
TitleInfo
Title
School of Nursing (RBHS) DNP Projects
Identifier (type = local)
rucore10004500001
Location
PhysicalLocation (authority = marcorg); (displayLabel = Rutgers, The State University of New Jersey)
I hereby grant to the Rutgers University Libraries and to my school the non-exclusive right to archive, reproduce and distribute my thesis or dissertation, in whole or in part, and/or my abstract, in whole or in part, in and from an electronic format, subject to the release date subsequently stipulated in this submittal form and approved by my school. I represent and stipulate that the thesis or dissertation and its abstract are my original work, that they do not infringe or violate any rights of others, and that I make these grants as the sole owner of the rights to my thesis or dissertation and its abstract. I represent that I have obtained written permissions, when necessary, from the owner(s) of each third party copyrighted matter to be included in my thesis or dissertation and will supply copies of such upon request by my school. I acknowledge that RU ETD and my school will not distribute my thesis or dissertation or its abstract if, in their reasonable judgment, they believe all such rights have not been secured. I acknowledge that I retain ownership rights to the copyright of my work. I also retain the right to use all or part of this thesis or dissertation in future works, such as articles or books.