Liu, Cheng-Huan. Linking cross-cultural communication to work engagement and creativity: what you ruminate matters. Retrieved from https://doi.org/doi:10.7282/t3-74at-z307
DescriptionThis study integrates Job Demands-Resource (JD-R) and Effort-Recovery theories to develop a model in which quality of cross-cultural communication experiences predict employee’s creativity and work engagement through work-related rumination. To begin, I conceptualize cross-cultural communication experience as a job demand. I then suggest two different types of work-related rumination, affective and problem-solving rumination, as the linking mechanism between cross-cultural communication experience and creativity as well as work engagement. I also examine the moderating effect of individual cultural intelligence in the relationship between cross-cultural communication experiences and rumination. By examining the effect of daily quality of cross-cultural communication on work outcomes, this study extends the extant literature on crosscultural interactions. Importantly, this study contributes to the cultural diversity field by identifying work-related rumination as a process mediator to explain the cross-cultural interactions and creativity relationship at the individual level.