Home
Resource
Implications of coproduction for citizens: from traditional to ICT-based coproduction
PDF
PDF format is widely accepted and good for printing.
Plug-in required
PDF-1(976.58 kb)
Citation & Export
View Usage Statistics
Staff View

Citation & Export
Hide

Simple citation

Kang, Sinah. Implications of coproduction for citizens: from traditional to ICT-based coproduction. Retrieved from https://doi.org/doi:10.7282/t3-cyfr-fs81

Export

Click here for information about Citation Management Tools at Rutgers.

Statistics
Hide

Description

TitleImplications of coproduction for citizens: from traditional to ICT-based coproduction
NameKang, Sinah (author); Piotrowski, Suzanne (chair); Van Ryzin, Gregg GVR (member); Porumbescu, Greg GP (member); Schachter, Hindy HS (member); Rutgers University; Graduate School - Newark
Date Created2022
Other Date2022-01 (degree)
SubjectPublic administration, Behavioral public administration, Citizen participation, Coproduction, Crowdsourcing, Experiment, ICT-based coproduction
Extent131 pages : illustrations
DescriptionMuch of the existing research on the outcomes of coproduction has focused on investigating whether and how coproduction can enhance the quality and quantity of public services. Less is known, however, on the implications of coproduction arrangements for the citizens themselves and their relationship to the state. To contribute to filling this gap in the literature, there are two research questions investigated in this dissertation: 1) what are the implications of coproduction arrangements for how citizens view and value government institutions and services? and 2) what role do information and communication technologies (ICTs) play in the ways in which citizens coproduce and, in turn, their relationship to the government? To address the first question, a series of survey experiments were conducted. The main findings from these experiments suggest that while people may not develop more positive attitudes toward government simply because they are made aware that public services or policies are coproduced, there is evidence to suggest that the implications of coproduction arrangements may be different for different people. To address the second question, exploratory case studies were conducted to illustrate different types of ICT-based coproduction identified in a typology proposed by this author. The findings from the case studies show that the advancement of ICTs has led ordinary citizens to play a more significant and active role than before in the functioning of their government, thereby enabling a more mutually beneficial and more interactive relationship between government and citizens. Limitations of this dissertation, as well as directions for future research along the lines of the two empirical studies included in this dissertation, are discussed.
NotePh.D.
NoteIncludes bibliographical references
Genretheses
Persistent URLhttps://doi.org/doi:10.7282/t3-cyfr-fs81
LanguageEnglish
CollectionGraduate School - Newark Electronic Theses and Dissertations
Organization NameRutgers, The State University of New Jersey
RightsThe author owns the copyright to this work.
Version 8.5.5
Rutgers University Libraries - Copyright ©2024