Johnson, Deptina. Does the utilization of telemedicine on adult ICU interdisciplinary rounds improve family engagement?. Retrieved from https://doi.org/doi:10.7282/t3-a8wa-kt41
DescriptionPurpose of Project: Patient and Family-Centered Care (PFCC) involves including the patient and family in the planning, delivery, and evaluation of care provided within the healthcare system. Telemedicine has been suggested as a means to connect and engage with patients and their family members. This quality improvement project will evaluate the utilization of telemedicine on interdisciplinary rounds to improve family engagement in an adult ICU setting.
Methodology: ICU clinicians and family members were surveyed on their perceptions of facetime during ICU rounds and its impact on engagement, communication, convenience, receiving updates, and appropriateness.
Results: Results show a statistically significant association between ICU clinicians who strongly agreed that facetime helped communicate effectively and also strongly agreed that they were more engaged when talking to family on facetime (Pearson r = .700, p = .001).
Implications for Practice: Despite reduced visiting hours related to the COVID-19 pandemic, negatively impacting the quality of communication between providers and family, this study showed that telemedicine utilized during daily rounds engaged family and provided an increased quality of communication for the plan of care of the patient. Improving the quality of communication between providers and families improved safety and shared decision-making opportunities during the treatment of the patient. Education initiatives on the appropriate way to utilize telemedicine on rounds ensure safe and effective practice change and increased sustainability.