Home
Resource
Bureaucratic behavior at the frontline: three essays on the police and the public
PDF
PDF format is widely accepted and good for printing.
Plug-in required
PDF-1(1.81 MB)
Citation & Export
View Usage Statistics
Staff View

Citation & Export
Hide

Simple citation

Kang, Inkyu. Bureaucratic behavior at the frontline: three essays on the police and the public. Retrieved from https://doi.org/doi:10.7282/t3-k329-yg51

Export

Click here for information about Citation Management Tools at Rutgers.

Statistics
Hide

Description

TitleBureaucratic behavior at the frontline: three essays on the police and the public
NameKang, Inkyu (author); Van Ryzin, Gregg (chair); Piotrowski, Suzanne J. (member); Porumbescu, Gregory A. (member); Apel, Robert (member); Rutgers University; Graduate School - Newark
Date Created2022
Other Date2022-05 (degree)
SubjectPublic administration, Bureaucratic behavior, Causal inference, Policing, Public management, Street-level bureaucracy
Extent145 pages : illustrations
DescriptionHow can we motivate civil servants to behave in ways consistent with public demands? How can we address distrust in government that also inhibits performance of civil servants? This dissertation, which consists of three essays, builds on existing theories to address these big questions in public management from a street-level angle, with an empirical focus on policing. Chapter 2 explores how body-worn cameras shape police behavior, drawing on theories of bureaucratic accountability and control. Bayesian structural time-series modeling was employed to examine the New Orleans Police Department, an agency that was under pressure to improve frontline accountability. Results demonstrate that recording video footage incentivized officers to be more responsive to performative as well as procedural demands, yet failed to affect some desired outcomes such as racial disparities in police actions. Chapter 3, on the contrary, explores how representation of marginalized groups in police shapes police behavior. Combining insights from social identity theory and representative bureaucracy, two discrete-choice conjoint experiments were performed in the Korean National Police, an agency that has faced pressure to enhance gender equity. Results demonstrate that, compared with male officers, female officers are more likely to represent the preferences of female clients when their task involves salient female disadvantages, such as intimate-partner violence. Improving police behavior is important, but is it enough to enhance public confidence in police? Drawing on policy feedback theory, Chapter 4 addresses this follow-up question using a high-profile policy change: Arizona S.B.1070 and its copycat immigration enforcement laws. These laws faced criticisms for accelerating racial profiling against Hispanics and Latinos, but their actual implementation by frontline officers was delayed and ultimately restricted by the courts. Nevertheless, results of difference-in-differences analyses demonstrate that the passage of these laws had a disproportionately negative impact on confidence in police among Hispanics and Latinos compared with the rest of society. The findings of this dissertation highlight the importance of bureaucrats’ willingness and capacity to meet public demands without necessarily being directed by control mechanisms to do so, as well as a need to integrate policy and management angles to tackle critical issues in citizen-state interactions.
NotePh.D.
NoteIncludes bibliographical references
Genretheses
Persistent URLhttps://doi.org/doi:10.7282/t3-k329-yg51
LanguageEnglish
CollectionGraduate School - Newark Electronic Theses and Dissertations
Organization NameRutgers, The State University of New Jersey
RightsThe author owns the copyright to this work.
Version 8.5.5
Rutgers University Libraries - Copyright ©2024